How can I modify or cancel an order?

Thank you so much for your order.  
We appreciate you and are happy to be on this journey with you.  
We understand that sometimes plans change!

- Unfortunately once an order is placed it can not be updated/canceled due to our swift processing and fulfillment of orders. Once an order is made, it is electronically sent to an offsite fulfillment center where it is picked, packed, and released for shipping. 

- Orders placed outside of our regular business hours are processed automatically, which unfortunately means we are unable to cancel them before they ship. We understand this can be frustrating, and we truly wish we could catch every request in time.
- If we're able to catch your order before it ships—typically within about 30 minutes of placing the order and during our business hours—we’ll do everything we can to stop it in time.  Because the order has already been processed and prepared for shipment at that point, a small restocking and handling fee of $3.99 helps cover the cost of preparing the order, restocking the items and the banking fees.
We truly appreciate your understanding, and our team is always here to help with any changes or questions you may have!

If you do not want this order you may return unopened items to us and, once we receive them, we can process your credits.  
Please ship unopened items to:

White River Fulfillment 
Attn: Aspire Nutrition Returns Department
1031 Parkway Drive 
Suite 27B
Spring Hill, TN 37174


Return Authorization number:  Enter your order number here N_ _ _ _ _ _

***We recommend emailing us the tracking number provided by the shipping company (USPS or UPS) so that your package can be tracked for return delivery.
 
Please note:
If you are not satisfied with a Product, only the first one-time Order of each Product is eligible for a refund which will be processed to the same payment method as the initial purchase in the case that:
The Product being refunded was delivered to the Customer within 90 days of the request
The Product has not been refunded in another Order in the Customer’s name and/or account
Any subsequent Orders or subscription Orders of the Product may be eligible for a refund to the original form of payment and subject to ASN’s discretion if the request is made within 90 days of delivery. A friendly reminder: all returned orders are subject to a 20% restocking fee.

How can I modify or cancel an order?Updated 9 days ago